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Why is my first Verizon Online bill higher than I expected?
Generally, your Verizon Online charges represent one month of service.

However, the amount of your first bill represents:
  • The prorated amount from the day your account is registered.
  • An advanced charge for the next full month of service.
  • Any setup fees and/or equipment charges that may apply.
Was your Verizon Online Internet Service established prior to November 22, 2002?

Yes, my service was established prior to November 22, 2002.
No, my service was established on or after November 22, 2002.