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Understanding your bill
We’ve added more detail to your Verizon Online billing statement to give you a better understanding of your Internet charges. Your statement now includes two separate sections:

  • Charges and Credits Summary. This section gives an overview of your current Verizon Online bill, including a total of your Internet charges and a total of any current credits or discounts. The Total Amount Due is the net amount of Verizon Online charges that are payable this month.

  • Charges and Credits Detail. This section gives a line-by-line breakdown of your Total Amount Due.
You can find a complete guide on how to read and understand the new Verizon Online bill format using the Understand Your Bill tool.