Contact Telephone Numbers - Massachusetts
Residential Phone, Internet and TV

If you are a current Verizon customer, please provide your telephone
number when prompted to do so by our Voice Response Unit. To further
protect your personal account information and to speed up the handling of your request, we suggest or recommend that you have your bill
available. Sample bill

Due to a temporary work stoppage, you may experience longer than normal hold times when calling our customer service centers. We apologize for the inconvenience and appreciate your patience.


Sales-related Product Questions for New Service or Changes to Existing Services.

FiOS

1 888-881-8161


High Speed Internet

1 888-625-8111
Monday - Sunday 8:00am - 12:00am EST
New Service, Changes to Existing Service and Billing Questions

English

1-800-VERIZON (1-800-837.4966)
Monday to Friday 8:00am - 9:00pm Saturday 9:00am - 5:00pm

Centro Hispano de Verizon

800-430-2222
Lunes a Viernes 8:00ama 6:00pm EST

Chinese

888-878-9188
Monday-Friday 8am-6pm EST

Korean

800-483-7772
Monday-Friday 8am-5pm EST

Russian

877-250-7400
Monday-Friday 8am-6pm EST

FiOS

888-553-1555
Customer Service - Monday to Friday 8:00am - 9:00pm Saturday 9:00am - 5:00pm
Technical Support 24/7


High Speed Internet

800-567-6789
Customer Service - Monday-Friday 8:00am - 6:00pm ET
Technical Support 24/7


Center for Customers with Disabilities Voice & TTY

800-974-6006
Monday - Friday 8:30am - 5:00pm EST
Payment Information and Payment arrangements

English

800-244-3737
24-Hour Account Information

Espanol

800-244-5303
Informacion de cuentas, disponible las 24 horas.
Repair (24 hours)
1-800-VERIZON (1-800-837.4966)

 
Verizon Wireless
Customer Service
Dial *611 from your cell phone
(800) 922-0204
Monday-Sunday 6am-11pm
Emergency Service Hours
Monday-Sunday 11pm-6am


Customer Service - Pay As You Go
Dial *611 from your cell phone
(888) 294-6804
24 hours a day, 7 days a week


Sales
Consumer: (800) 256-4646

back
 Your current state is  'Massachusetts '.
To view contact numbers for another state, please select the state from the drop-down list:
  Go
 Other Contacts
For contacting us by email or mail, click on the links below.
For contacting us by mail, click on the link below.
Mail
Terms and Conditions|© Verizon
Reviewed by TRUSTe site privacy statement