Update your location
If you are a current Verizon customer, please provide your telephone number when prompted to do so by our Voice Response Unit. To further protect your personal account information and to speed up the handling of your request, we suggest or recommend that you have your bill available. Sample bill
Due to a temporary work stoppage, you may experience longer than normal hold times when calling our customer service centers. We apologize for the inconvenience and appreciate your patience.
Sales-related Product Questions for New Service or Changes to Existing Services.FiOS 1 888-881-8161High Speed Internet 1 888-625-8111Monday - Sunday 8:00am - 12:00am ESTNew Service, Changes to Existing Service and Billing QuestionsEnglish1-800-VERIZON (1-800-837.4966)Monday to Friday 8:00am - 9:00pm Saturday 9:00am - 5:00pmCentro Hispano de Verizon800-430-2222Lunes a Viernes 8:00ama 6:00pm EST Chinese 888-878-9188 Monday-Friday 8am-6pm EST Korean 800-483-7772 Monday-Friday 8am-5pm ESTRussian 877-250-7400 Monday-Friday 8am-6pm ESTFiOS 888-553-1555Customer Service - Monday to Friday 8:00am - 9:00pm Saturday 9:00am - 5:00pmTechnical Support 24/7High Speed Internet 800-567-6789Customer Service - Monday-Friday 8:00am - 6:00pm ETTechnical Support 24/7Center for Customers with Disabilities Voice & TTY 800-974-6006Monday - Friday 8:30am - 5:00pm ESTPayment Information and Payment arrangementsEnglish800-244-373724-Hour Account Information Espanol 800-244-5303 Informacion de cuentas, disponible las 24 horas. Repair (24 hours) 1-800-VERIZON (1-800-837.4966)