To file and complete a Verizon Expert Care Service claim, you will have to pay a depending upon the hardware for which you are filing the claim.

For example:

• The for filing a claim for a television is $75.00.
• There is no for filing a claim for a remote control or battery components, mouse, keyboard, or phone.
• The for filing a claim for a PC is $75.00.

Other costs may be incurred by the customer if the cost to repair or replace a component exceeds coverage limits. A representative will be sent to your home to determine the product value of your PC or television.