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FiOS Internet Solution Center

I forgot my user name and password. What should I do?
  • If you can't remember your Verizon Online password, but you know your Verizon Online user name and the answer to your secret question, you can use the Password Reset tool.


  • If you can't remember your Verizon Online user name, call the Verizon Fiber Solution Center at (888) 553-1555.


See Also: How do I change my secret question?
Why do I need my user name and password?

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