If you need messages sent from your primary account or any of your sub-accounts to an alternate email address you will need to enable the Email Forwarding feature.The Email Forwarding tool automatically forwards all of your incoming email to a different email address.

Use the Email Forwarding Tool

When you activate Email Forwarding:

• Incoming messages are not sent to your Verizon Online Inbox, but to a different email address that you specify when you activate the service.
• Your forwarding request takes place immediately and remains in effect until you change it.
You may change or cancel your forwarding request at any time using this same tool.
• If you cancel your Verizon Internet account, Email Forwarding is canceled.
• The forwarding request also applies to your email alias, if you have one.