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Troubleshooting
Create a dial-up connection with Windows 95/98 Before following the instructions below, use the Verizon Online Dial-up Access number tool to choose a local dial-up access phone number.
  1. From the desktop, double-click My Computer.
  2. Double-click Dial-up Networking.
  3. Double-click Make New Connection.
  4. Type Verizon Online in the box for the name of your computer, and then click Next.
  5. Enter the local dial-up access number you selected, and then click Next.
  6. Click Finish.
  7. From the Dial-Up Networking window, double-click the new Verizon Online icon.
  8. Enter VZ/ followed by your User Name (or your User ID), then enter your password.
  9. Check the Save password box, and then click Connect.
  10. If you are having difficulties establishing a connection, return to step 8 and remove VZ/ while leaving your User Name (or your User ID), then entering your password.

 
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