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FiOS Internet Solution Center

Why is my first bill higher than I expected? Learn about your bill with the interactive Billing demo.

Generally, your charges represent one month of service. However, the amount of your first bill represents:
  • The prorated amount from your Service Ready Date to the end of the month.
  • An advanced charge through the next month's bill date.
  • Any setup fees and/or equipment charges that may apply.
For example, if your Service Ready Date is on January 15th, and you are billed on January 28th, your first bill will reflect charges from January 15th through January 28th, in addition to charges from January 29th through February 28th.

Subsequent bills should reflect charges for one billing cycle.



See Also: What is the Supplier FUSF Recovery Fee that appears on bill?
Why are there multiple Verizon High Speed Internet charges on my telephone bill?

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