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Troubleshooting
Setting up Verizon Online email with Outlook 2003
    1. Open Outlook.
    2. From the Tools menu, select Email Accounts.
    3. Select Add a new email account and then click Next.
    4. Select POP3, then click Next.
    5. Fill in your Internet email settings:
      • In the Your Name field, type your full name.
      • In the Email Address field, type your email address.
      • Type incoming.verizon.net in the Incoming mail (POP3) field.

      • The Incoming Server (POP3) should be set to 995.

      • For Incoming mail (POP3), check the box that says “This server requires a secure connection (SSL)”.

      • Type outgoing.verizon.net in the Outgoing mail (SMTP) field.

      • The Outgoing Server (SMTP) should be set to 465.

      • For Outgoing mail (SMTP), check the box that says “This server requires a secure connection (SSL)”.

      • In the User name field, type your Verizon Online user name.
      • In the Password field, type your password.
      • Click the Remember password checkbox.
    6. Select More Settings.

    7. Select the Advanced tab and specify the following settings:
      • The Incoming Server (POP3) should be set to 995.

      • The Outgoing Server (SMTP) should be set to 465.

      • Select Leave a copy of messages on the server if you want email messages kept on the Verizon server (instead of downloaded to your computer). This setting is useful if you want to access your email  from multiple computers or via web-based email, like Message Center.

      • Select Remove from server after and enter 5 as the number of days. Important: You may exceed your email maximum storage if you leave emails on the server for more than 5 days.
    8. Click Ok

    9. Click Next and Finish to complete your account setup.

 

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