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FiOS Internet Solution Center

Forgot Verizon Online user name? Forgot your user name? To retreive your user name online, you'll need your Verizon phone or account number and information to verify your identity. If you need a new user name, call the Verizon Fiber Solution Center at (888) 553-1555.

Forgot your password? If you forgot your password as well, use the Verizon Online Password Reset Tool
You must know your user name and answer to your secret question.


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