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High Speed Internet Solution Center

How are my user name, password, and email address created? You created a Verizon Online User Name and password when you installed Verizon High Speed Internet on your computer and set up your account. Once you created your user name and password, the system assigned an email address to you based on your user name. For example, if you created janedoe as your Verizon Online User Name, your assigned email address would be janedoe@verizon.net.

Note: You cannot install Verizon High Speed Internet on your computer until your Service Ready Date has arrived.
At any time, you can use My Account to create an email alias or change your password.

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