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Feedback| Email Print Bookmark Connection Issues Quick Fix Turn off your computer and router. Wait 1 minute. Turn your router back on. Turn your computer back on. Let Verizon Service Checkup Do the Work Download the Verizon Service Checkup tool to help diagnose and provide possible solutions for connection, password, or email issues. Download Verizon Service Checkup Troubleshooting your connection My Internet connection seems slow I can't connect to the Internet I periodically lose my Internet connection How can I increase the signal strength of my wireless router? Unusual browser and computer issues Web browser errors The FiOS Speed Optimizer tool determines if your computer settings (TCP/IP and MTU) are tuned for optimal performance. Home Networking Introduction to Home Networking Wireless Home Networking Wired Home Networking Sharing printers on a home network Sharing folders on a home network Periodically changing your Internet security settings Connecting additional computers to a home network How do I connect additional computers to my wireless Verizon MI424WR home network? How do I connect additional computers to my wireless Actiontec MI424WR home network? How do I connect additional computers to my wired Actiontec home network? More Help Computer virus infection I forgot the user name and password for my router Internet Connections and Troubleshooting  Rebooting your FiOS router Improve your computer performance Intermittent loss of Internet connection Having trouble connecting your FiOS router to your Xbox 360 using Microsoft Wireless Adapter? FiOS Internet Contact Us

Edit My Preferences Internet: FiOS Internet TV: FiOS TV Recently Viewed Forums - New! Exchange experiences, tips, information and techniques related to Verizon products and services. Ask Verizon Your automated customer service agent Ask Now Repair Status To view, update or cancel your repair request enter your phone or data line number. Phone Number Check with user name User Name @verizon.net Check with phone number Order Status View order progress, connection date and more Check Order Status System News Announcements System Status System Tools Verizon Online Password Reset FiOS Speed Test FiOS Speed Optimizer PC Checkup My Account Update my account settings Check email Personal Webspace Broadband Essentials & Extras Verizon Surround Site Builder Get in Touch Contact Us by email, live chat or phone Locate a Verizon Store in your area