Español
Need Help? Search

Support

Best in Class - The Customer Respect GroupThe Year's Ten Best Web Support Sites
in
Search
Popular Searches: connection issues, modem, pay bill

FiOS Internet Solution Center

I forgot the user name and password for my router

Setting up a router user name and password is a security precaution to ensure that unauthorized users do not have access to the computers connected to the network via the router. You probably changed your user name and password from the factory defaults either when you installed FiOS or when you set up your network.

  • Note: The router user name and password may be different from your Verizon Broadband user name and password.


The default user name and password for your router were provided in the documentation that came with your router. If you changed your default user name and password, you will need to find the new information or reset your router to the factory default values.


My Preferences

Internet: FiOS Internet

TV: FiOS TV

Ask Verizon

About Us | Contact Us |  | Careers | Verizon Thinkfinity | Site Map | Privacy Policy | Terms and Conditions | Site Feedback
© 2010 Verizon
TRUSTe Certified Privacy Better Business Bureau: Accredited Business