The links below provide information on diagnosing and solving connection issues. This includes troubleshooting tips for solving Internet problems like the inability to access the Internet or a slow Internet connection. Connectivity also includes the needed information to re-install your FiOS hardware or the steps to add a computer to your home network.

Note: It is assumed that you have installed your D-Link, Actiontec, or Verizon router and have a Verizon Online account. If you have not installed your router, please contact Verizon FiOS Internet Service at 888-553-1555 to schedule the installation.

Troubleshooting your connection My Internet connection seems slow I can't connect to the Internet I periodically lose my Internet connection I can't connect to the Internet after resetting my D-Link wireless router

If you're using the Actiontec MI424WR router, you can use the In Home Agent to troubleshoot your connection issues and provide possible resolutions for the problems it finds.

Home Networking
Introduction to Home Networking
Wireless Home Networking
Wired Home Networking
Sharing printers on a home network
Sharing folders on a home network
Periodically changing your Internet security settings

Connecting additional computers to a home network
How do I connect additional computers to my D-Link DI-624 home network?
How do I connect additional computers to my wired D-Link home network?
How do I connect additional computers to my Actiontec MI424WR home network?
How do I connect additional computers to my wired Actiontec home network?
How do I connect an additional computer to my Verizon MI424WR wireless home network?
How do I connect additional computers to my Verizon MI424WR wired network?