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Troubleshooting
Slow Internet connection If your Verizon FiOS performance seems unusually slow, step through the following checklist to diagnose and correct the problem:

Figure depicting checkbox Optimize your FiOS speed. The Speed Optimizer tool can help you determine if settings (TCP/IP and MTU) on your computer are tuned for optimal performance.

Figure depicting checkbox Find and remove viruses. Viruses can slow your computer's performance, especially if they've deleted or corrupted critical files.

Figure depicting checkbox Find and remove spyware. Spyware can run silently in the background whenever your computer is operating, draining memory and processing resources and significantly slowing your system's performance.

Figure depicting checkbox Free up space on your hard drive. The amount of free space on your hard drive can also affect your computer's performance. A regular routine of maintenance procedures can help keep your computer running efficiently.

Figure depicting checkbox Troubleshoot FiOS Internet connectivity issues. Visit the Verizon Repair page to troubleshoot most FiOS Internet connectivity issues.

See Also: Intermittent connection issues
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