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FiOS TV Solution Center

What's coming to FiOS TV? Here are some of the exciting new enhancements coming in 2009 that will take your FiOS TV experience to a whole new level.

Enhancements/Features include:

Quick Guide Options - Soon you'll have one click access to some of the most common remote control functions right on you TV screen. Pressing the Options button on your remote control will let you do things like:
  • See what programs are coming up next on FiOS TV
  • Set parental controls
  • Access closed captioning and audio language options
  • Access your Favorite Channels lists
In addition, if you have a FiOS TV DVR, you'll have quick access to the record function through the Quick Guide.

Become a movie critic - Along with other FiOS TV customers, you'll be able to rate movies you see on FiOS TV. When you rate a movie, your score will be averaged with the rating scores of other FiOS TV customers for that film. The overall score will then be displayed in the movie details in the Interactive Media Guide.

Easier Set-Top Box Activation - New customers or customers upgrading their Set-Top Box, will appreciate the easier activation process that is coming in 2009. Most Set-Top Boxes will be plug and play and will self-activate. All you'll need to do is follow the onscreen information on your TV to get FiOS TV up and running.

More Interactive Features - Soon your FiOS TV will be even more interactive with new features like:
  • Information Requests - Curious about a product you just saw on TV? Soon you'll be able to request information about that product by mail - just by sending an information request using your remote control.
  • Interactive Voting - Ever want to take part in TV opinion polls or voting on reality TV shows? You'll soon be able to do that easily with the Interactive Voting feature that's coming in 2009.

Showtime Portal
- Not sure you want to subscribe to Showtime? Soon you'll be able to watch selected free Showtime® programming and be given the option to subscribe to Showtime through your remote control.

Full Screen Program Information - Coming this year, you'll be able to view full screen programming descriptions. For movies, you'll see things like movie posters, extensive plot descriptions, and detailed information about the cast and crew.

ESPN Pay-Per-View - Subscribing to ESPN Pay-Per-View programming will get easier in 2009. You'll be able to subscribe to Game Plans right from your TV, including weekly or regular season passes.

Easier Service Restoral - If your FiOS TV service is disconnected for non-payment, it will be easier in 2009 to get your service restored. You'll see a message on your TV indicating that service has been disconnected due to non-payment. Information will be provided on how to pay your bill and get your service turned back on again.

Free Movie Trial for new customers - New FiOS TV customers will be able to sign up for a Free Movie Pass that lets you test drive subscription movie programming. Reminders will appear as the expiration date nears and when the trial finally ends, you'll be given the option to purchase the movie subscription or let the trial expire.


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