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In Home Agent

In Home Agent provides easy solutions for common FiOS questions and problems. And it’s available 24/7 – just click the icon on your desktop.

In Home Agent is a great do-it-yourself troubleshooting tool for all your FiOS services – TV, Internet and Phone. It’s also an excellent way to learn more about the rich features that come with each service. Use In Home Agent to optimize and personalize your FiOS experience.

Here are just a few of the things you’ll find with In Home Agent:

TV: program your remote control, troubleshoot set-top box problems or resolve issues with the media guide.
Internet: add computers to your wireless network, fix email problems, optimize network performance or troubleshoot connectivity problems.
Phone: quickly retrieve your FiOS Phone voicemail access number, set up multiple mailboxes or manage customized features.

You can download the In Home Agent to any PC in your household. Simply select the icon to begin or visit: Download the In Home Agent.

Note: In Home Agent does not support D-Link 604 or 624 routers.

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