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Need help with your remote control? The remote control models that Verizon provides for use with FiOS TV are shown below. For help with your specific model, match your remote to its picture and follow the appropriate help links.

Important:
Remote controls have different device codes that work specifically for that make and model. Make sure you are using the device codes that are designed to work with your remote control. To find the device codes you need, download the User Guide for your remote below:

Philips RC 1445302 Remote

User Guide  Remote at a Glance  Setting up your remote My remote codes don't work Remote is not working Setup to turn devices on or off one at a time Video Help* Basic Functionality More Buttons and Features Programming with the Manual Programming without the Manual Note: These videos show Philips model RC1445301.

Philips RC 1445301 Remote

User Guide  Remote at a Glance   Setting up your remote My remote codes don't work Remote is not working Setup to turn devices on or off one at a time Video Help* Basic Functionality More Buttons and Features Programming with the Manual Programming without the Manual

Motorola DRC800 Universal Remote

User Guide (196 KB) Setting up your remote My remote codes don't work Remote is not working Video Help* Motorola 800 Remote

Scientific-Atlanta AT8550™ AllTouch® Remote

User Guide (739 KB) Setting up your remote My remote codes don't work Remote is not working Video Help* Scientific-Atlanta Remote

* To view video help files, your viewer must support the Windows Media file format.