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Need help with your remote control?
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The remote control models that Verizon provides for use with FiOS TV are shown below. For help with your specific model, match your remote to its picture and follow the appropriate help links.

Important:
Remote controls have different device codes that work specifically for that make and model. Make sure you are using the device codes that are designed to work with your remote control. To find the device codes you need, download the User Guide for your remote below:

Philips RC 1445302 Remote

Figure depicting the Philips RC1445302 Remote Control


User Guide (637 KB) PDF icon

Setting up your remote

My device codes don't work

Remote is not working

Setup to turn devices on or off one at a time


Video Help*

Basic Functionality Watch tutorial

More Buttons and Features Watch tutorial

Programming with the Manual Watch tutorial

Programming without the Manual Watch tutorial

*These videos show Philips model RC1445301.

Philips RC 1445301 Remote
Figure depicting the Philips RC1445301 Remote Control


User Guide (3.62 MB) PDF icon

Setting up your remote

My device codes don't work

Remote is not working

Setup to turn devices on or off one at a time


Video Help

Basic Functionality Watch tutorial

More Buttons and Features Watch tutorial

Programming with the Manual Watch tutorial

Programming without the Manual Watch tutorial

Motorola Motorola DR800 Universal Remote
Figure depicting the Motorola Remote Control 


User Guide (196 KB) PDF icon

Setting up your remote

My device codes don't work

Remote is not working


Video Help

Motorola 800 Remote Watch tutorial

Scientific-Atlanta AT8550™ AllTouch® Remote
Figure depicting the Scientific-Atlanta Remote Control


User Guide (739 KB) PDF icon

Setting up your remote

My device codes don't work

Remote is not working


Video Help

Scientific-Atlanta Remote Watch tutorial
Figure depicting the Philips RC 1445302 Remote Control
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