Residential Support
FiOS TV
 Search
open dropdown
 General Support   Guide   Receivers   Remote Controls   Other Hardware   Troubleshooting  
FiOS TV Solution Center
Unknown or invalid device codes
printer friendly version | email this page | bookmark this page
If you do not know the device codes for a device, or if you've tried all the listed device codes for your device and none of them work, you can search for the correct device code by following the steps below.

Note: These steps only apply to the Motorola DRC800 Remote Control. If this is not the make and model of your remote, go to the supported remote control models page and find the instructions for your specific remote control.

Searching for a Device Code
  1. Turn on the device you want to program into your remote, for example if you are programming your remote to control your TV, then turn on the TV.


  2. Note: The DVD/VCR button can control a DVD, VCR, or a combination TV/DVD, TV/VCR, or TV/DVD/VCR.

  3. Press and hold for six seconds the device button for the device you turned on in step 1 (AUDIO, DVD/VCR, TV, CABLE).


  4. The lights for each device button light up and the light for the device button you selected remains on.

  5. Press the Power button on your remote.


  6. The device button blinks three times then turns off.

  7. Press the Up arrow button (this is the button directly above the OK button, not the Page Up button).


  8. Did the device turn off?

    Yes: Congratulations! You've found the correct code for that device. Press OK to store the code in your remote control.
    No: Repeat step 3 and 4 until your device turns off, then press OK to store the code in the remote control.

    Note: To retry the previous code, press the Down arrow button (not the Page Down Arrow button).

You can stop here or you may want to determine what code worked so you can record it for future reference.



red arrowDo you need more help? red arrowFiOS TV Contact Us

Show Me Support For

grey arrowFiOS TV

Ask Frank
Go To Forum
FiOS TV Tools

Online Ordering

 
Unknown or invalid device codes]]>