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FiOS TV Solution Center

I'm having issues with Closed Captioning on my TV

Closed Captioning Concerns or Complaints?
If you have a concern with closed captioning on a program you are currently watching, you may contact Verizon at 1-800-VERIZON, via email at videoclosedcaption@verizon.com, or via facsimile at 1-888-806-7026.

If you have a written closed captioning complaint, you may write to us at:


Verizon
PO Box 33052
St. Petersburg, FL 33701

Att: Valerie DeCastro, Manager
 

Fax:  1-888-806-7026
Email:  videoclosedcaption@verizon.com



See Also: How do I turn Closed Captions on and off?

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