Closed Captioning Concerns or Complaints?
If you have a concern with closed captioning on a program you are currently watching, you may contact Verizon at 1-888-553-1555, via email at videoclosedcaption@verizon.com, or via facsimile at 1-888-806-7026.
If you have a written closed captioning complaint, you may write to us at:
Verizon
PO Box 33052
821 1st Ave N
St. Petersburg, FL 33701
Att: Valerie DeCastro, Manager
Fax: 1-888-806-7026
Email: videoclosedcaption@verizon.com