There can be several reasons why a series recording didn't record an episode of a program:
- The series recording is set to record "first-run" episodes only, and the episode to be recorded was a re-run.
- You've run out of space on your DVR and you've set your DVR to not delete the oldest recordings to make room for new recordings.
Tip: Ideally, you should try to ensure that you have at least 10% free space on your DVR's hard drive when you record new programs. Remember that if you record a program in HD, more hard drive space is required to store that program than the same program if recorded in standard definition.
- The program information in the guide that was provided to Verizon was not unique, and therefore may not record properly. This can happen occasionally with a small number of programs.
To avoid this in the future, set up a manual recording.