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FiOS TV: No TV picture
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| Your TV has no reception if you don't have a picture; the screen is completely black. | 
TV with no reception/picture |
Troubleshoot your TV: - Make sure the TV's power is on. Press the TV's power button. Check to see if the TV is plugged into an outlet controlled by a wall switch. If so, turn on the wall switch.
- Using the TV remote, set the channel to 3 or 4.
- Check your TV's connection into the outlet. Re-plug your TV cord into a wall outlet, which will verify if the issue is with your TV or set-top box.
- Check to make sure your set-top box is plugged in and turned on.
- Verify that other electrical equipment in your home is working. If they aren't, you might be experiencing a power outage.
What happened?
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I want to see support
content for ...
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