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My TV set has snowy reception
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| Your TV has "snowy reception" if the picture is visible in the background, but has a layer of snow over the picture. The picture may be described as foggy, hazy, or grainy. |  Snow (visible picture) | Troubleshoot your TV: - Check to see if other TVs (connected to different outlets) have snowy reception. If they do, call the Verizon Fiber Solutions Center.
- Make sure the TV and VCR are set to Channel 3 or 4. Note: If changing the channel on the device did not eliminate the problem, try changing the channel using the device's remote control.
- Check the equipment connections. If you have a DVD or VCR connected to the TV, try playing a movie to see if you experience the same reception. If the reception continues, disconnect the DVD or VCR from the TV and reconnect, making sure the connection is in tight.
- Call the Verizon Fiber Solutions Center.
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See Also: |
Poor reception issues
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I want to see support content for ...

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