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My TV set doesn't have a picture
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Your TV has no reception if you don't have a picture; the screen is completely black.Figure depicting TV with black screen
TV with no reception/picture
Troubleshoot your TV:
  1. Make sure the TV's power is on. Press the TV's power button. Check to see if the TV is plugged into an outlet controlled by a wall switch. If so, turn on the wall switch.

  2. Using the TV remote, set the channel to 3 or 4.

  3. Check your TV's connection into the outlet. Re-plug your TV cord into a wall outlet, which will verify if the issue is with your TV or set-top box.

  4. Check to make sure your set-top box is plugged in and turned on.

  5. Verify that other electrical equipment in your home is working. If they aren't, you might be experiencing a power outage.

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Poor reception
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