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High Speed Internet Solution Center

How do I update my account information? Please visit My Account to make changes to your account, such as:
  • Changing your password.
  • Adding a vacation message reply.
  • Creating or changing your email alias.
  • Forwarding your email.
To make other changes to your account, please send us an email, or you can send correspondence to:

    Verizon Online
    ATTN: Customer Service
    400 Foxcroft Ave, 2nd Floor
    Martinsburg, WV 25401

You can also contact us at (800) 567-6789.



See Also: How do I make billing changes to my account?

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