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Feedback| Email Print Bookmark What is my billing cycle? The Verizon Broadband billing cycle is the same as your Verizon Telephone bill cycle. For charges on your credit card, please refer to your credit card statement. The amount of your first Verizon High Speed Internet bill represents: The prorated amount from your Service Ready Date to the end of the month. An advanced charge through the next month's bill date. Any setup fees and/or equipment charges that may apply. For example, if your Service Ready Date is on January 15th, and you are billed on January 28th, your first bill will reflect charges from January 15th through January 28th, in addition to charges from January 29th through February 28th. Applicable usage charges may be present for any dial-up access that exceeds your usage allowance. Subsequent bills should reflect charges for one billing cycle. For more information on the Verizon Online prorated billing system, view an animated tutorial on Understanding Your First Bill. See Also: Important information for Hawaii customers High Speed Internet Contact Us

Edit My Preferences Internet: High Speed Internet TV: FiOS TV Recently Viewed Forums - New! Exchange experiences, tips, information and techniques related to Verizon products and services. Ask Verizon Your automated customer service agent Ask Now Repair Status To view, update or cancel your repair request enter your phone or data line number. Phone Number Check with user name User Name @verizon.net Check with phone number Order Status View order progress, connection date and more Check Order Status Billing Services Pay Bill View Bill Enroll in One Bill Change Billing Info Billing Center Safety & Privacy Alerts & Updates PC Security Checkup Preference Center My Account Update my account settings Check email Personal Webspace Broadband Essentials & Extras Verizon Surround Site Builder Get in Touch Contact Us by email, live chat or phone Locate a Verizon Store in your area