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Feedback| Email Print Bookmark I am being billed for usage, but I was told I have unlimited access. Verizon High Speed Internet packages include unlimited usage, allowing you to make the most of your high-speed Internet connection. If you subscribe to a Verizon High Speed Internet package with dial-up access or any of our dial-up services, there can be an hourly limit. Refer to your dial-up plan to review your usage limit and any additional charges you may incur when you exceed that limit. The type of service plan you select determines your usage allowance. To see a list of Verizon dial-up plans, visit http://www.verizon.net/pands/dial/packages/. To change your dial-up plan, send us an email, or call (800) 567-6789. High Speed Internet Contact Us

Edit My Preferences Internet: High Speed Internet Recently Viewed Forums - New! Exchange experiences, tips, information and techniques related to Verizon products and services. Ask Verizon Your automated customer service agent Ask Now Repair Status To view, update or cancel your repair request enter your phone or data line number. Phone Number Check with user name User Name @verizon.net Check with phone number Order Status View order progress, connection date and more Check Order Status Billing Services Pay Bill View Bill Enroll in One Bill Change Billing Info Billing Center My Account Update my account settings Check email Personal Webspace Broadband Essentials & Extras Verizon Surround Site Builder Get in Touch Contact Us by email, live chat or phone Locate a Verizon Store in your area