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Feedback| Email Print Bookmark Why are there multiple Verizon High Speed Internet charges on my telephone bill? Your Verizon Online account is billed monthly. If there is more than one monthly charge on your statement due to the timing of our bill processing, please review your statement from the previous month. You should not see a Verizon Online charge. If you have additional questions, you can send us an email, or you can send correspondence to: Verizon Online ATTN: Customer Service 400 Foxcroft Ave, 2nd Floor Martinsburg, WV 25401 Or you can contact us at (800) 567-6789. High Speed Internet Contact Us

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