Español
Need Help? Search

Support

Best in Class - The Customer Respect GroupThe Year's Ten Best Web Support Sites
in
Search
Popular Searches: 7500 Gateway , actiontec

High Speed Internet Solution Center

What is the Service Fee that appears on my bill? Verizon Online is assessed the fee by its suppliers (which actually provide the network services that enable Verizon Online to provide DSL services).

Effective August 14, 2006, Verizon High Speed Internet will stop charging the FUSF (Federal Universal Service Fund) recovery fee. We will stop being assessed this fee by our DSL network suppliers. Therefore, we will no longer be recovering this fee from our customers. The impact of the elimination of the FUSF fee is as follows: for customers of Verizon Online with service up to 768Kbps service, the fee eliminated is $1.25 a month; for customers of Verizon Online with service up to 1.5 Mbps or 3Mbps, the fee eliminated is $2.83 a month (based on current FUSF surcharge amounts).


My Preferences

Internet: High Speed Internet

TV: FiOS TV

Ask Verizon
Your automated customer service agent

Repair Status

To view, update or cancel your repair request enter your phone or data line number.

red arrowCheck with user name

Check Status

Order Status

View order progress, connection date and more

red arrow Check Order Status


About Us | Contact Us |  | Careers | Verizon Foundation | Site Map | Privacy Policy | Terms and Conditions | Site Feedback
© 2009 Verizon
TRUSTe Certified Privacy Better Business Bureau: Accredited Business