Español
Need Help? Search

Support

Best in Class - The Customer Respect GroupThe Year's Ten Best Web Support Sites
in
Search
Popular Searches: 7500 Gateway , actiontec

High Speed Internet Solution Center

Verizon Webmail Frequently Asked Questions Verizon Online is currently inviting users to experience a new version of Web-based email called Verizon Webmail. With Verizon Webmail you can still send, receive, and manage your email from anywhere on the Web.

    General email Help | Mac Help | How do I change my settings to send email?

    Verizon Webmail overview
    What is Verizon Webmail?

    Setup and Use
    Is there software that I need to download or disable before using Webmail?
    What is the function of a Popup Blocker?
    Which Browser is recommended for use with Verizon Webmail?

    Viewing, Reading, and Deleting Messages
    How do I check for new mail?
    How do I delete messages? How can I delete a message without reading it first?
    How can I see all recipients of a message?
    How can I move a message or block of messages to a folder?
    Why do I get a warning every time I attempt to open an attachment?

    Preferences
    Where can I access Webmail preferences?
    How do I set up Spam Detector?
    How do I edit my signature?
    Can I enlarge the application font?
    Why aren't my outgoing messages saved in the Sent Items folder?
    Does Webmail time me out?

    Composing Messages
    How do I compose a message? 
    Can I add formatting to my messages?  
    Where are my Add CC and Add BCC fields?   
    How do I send an attachment?

    Address book
    How do I move messages and contacts into my new Webmail account?   
    How do I add new contacts to my address book?  
    How do I edit contact information? 
    Are groups supported?   
    How can I delete a contact and where are my contact options?

    Managing the Preview Pane and Message Options
    How do I view messages in a full window? Do I need to have the Preview Pane open?
    I cannot view my messages list or my email content appears garbled. What should I do?
    What type of message options are available to me?
    How do I mark senders as spammers?


    Online Protection
    Checklist for protecting your account
    Spam and viruses

    Email Basics
    Visit Email 101 for email basics and account safety information.

    Additional Webmail help.



    My Preferences

    Internet: High Speed Internet

    Ask Verizon
    Your automated customer service agent

    Repair Status

    To view, update or cancel your repair request enter your phone or data line number.

    red arrowCheck with user name

    Check Status

    Order Status

    View order progress, connection date and more

    red arrow Check Order Status


    About Us | Contact Us |  | Careers | Verizon Foundation | Site Map | Privacy Policy | Terms and Conditions | Site Feedback
    © 2009 Verizon
    TRUSTe Certified Privacy Better Business Bureau: Accredited Business