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Troubleshooting
I can't send email Email troubleshooting steps:
  1. Double check the email address to make sure that you have typed it correctly.


  2. Check to see if you have an active Internet connection by opening a Web page.


  3. When you know you have an active Internet connection, check your email software setup. The outgoing (SMTP) server should be set to outgoing.verizon.net. If this server address is correct, verify that your @verizon.net address is configured as your From address.


  4. Verify that your user name and password are entered correctly in your email software.


See Also: I can't receive email.
Email error messages
Why are some messages "undeliverable?"
What are my email settings?
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