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My Internet connection is broken. My browser and email worked before. What do I do? Verify your Internet connection first. If you have a browser open, open a new page from another site on the Internet. If your email program is open, check your mail. If you can open a page from the Web or check your email, you are connected. The problem is on the Internet, not with your connection.

If a Web page didn't open, maybe the page has moved or been deleted. If email was taking a long time to download, maybe there was a large attachment on a message.

If you have verified that you are no longer online, restart your browser and your email program. If that doesn't get you back online, restart your computer to refresh all of the connections.

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