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High Speed Internet Solution Center

Why can't I send my email? The usual cause is losing your Internet connection or mistyping the address. If it looks like you're connected and the address is good, sometimes closing and then reopening the email program solves the problem. Otherwise, follow the steps below.

Email troubleshooting steps:
  1. Double check the email address to make sure that you have typed it correctly.
  2. Open a Web page to see if you have an active Internet connection.
  3. Close your email program and then close any inappropriate modem or Internet communications connections. Start the correct Internet connection, and open your email program again so it can automatically find the right connection.


See Also: Why am I getting returned mail for messages I never sent?
I used to send email to all my friends, but it all gets returned now. Why?

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