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High Speed Internet Solution Center
Getting Help with High Speed Internet
Connection Problems cog 

 

Solve common connection issues

I have no connection

Slow connection

My connection is “off” and “on"

Hissing or noise on the line

 

I'm experiencing a service outage   

 
  Emailcog  

Learn about the features and functionality of your email account.

 

Most popular topics:

Login to Verizon Online Email

My Email is not working

User name and password

Email Settings


Set up & Installcog 

Review steps for setting up your High Speed Internet routers and home network

 

Most popular topics:

Get ready to setup High Speed Internet

Install High Speed Internet

Set up your wireless router

Install DSL Filters

 
  Securitycog  

Protect your computer from virus attacks, learn how to protect your children and your identifty online.

 

Most popular topics:

Verizon Internet Security Suite (VISS)

Spam is overloading my account

Virus protection


Routers & Connected Devicescog 

Routers:

VersaLink 7500 Gateway

Actiontec GT704WGB

Actiontec GT704WG

VersaLink 327W gateway

Linksys BEFW11S4 router

Verizon One

Devices: Netbooks | Game console | iPhone and iPod Touch

 
  Home Networkingcog  

Learn more about setting up and troubleshooting your Home Network.

 

Most popular topics:

Introduction to Home Networking

Keep your Network secure

Set up your Wireless Home Network

Set up your Wired Home Network


Sign-in Helpcog 

You'll use your Verizon Online User name and password to access My Verizon features and Verizon Online Email.

 

Most popular topics:

Forgot your User name and Password?

Login to Verizon Online Email

Login to My Verizon

 
  Billing & My Verizon Account Toolscog  

Learn about the My Verizon account tools available to you.

 

Common billing and payment issues

 

Most popular topics:

Account Management tools

Billing tools 

 

 

My Preferences

Internet: High Speed Internet

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