Verizon | High Speed Internet - How can I connect an iPad, iPhone, or iPod Touch to my wireless home network?

Español

Enter Your Location

Clear location

About FiOS
About FiOS
FiOS TV
FiOS Internet
Find out which Verizon services are available at your address.
Check Availability Check Availability
TV
FiOS TV
Hundreds of channels. The best picture quality. And the largest 100% fiber-optic network in America.
DIRECTV^®
The best satellite TV service with the most HD channels available anywhere.
Find out which Verizon TV services are available at your address.
Check Availability Check Availability
Internet
FiOS Internet
There's nothing faster than fiber.
High Speed Internet
Reliable, fast Internet service at an affordable price.
Find out which Verizon Internet services are available at your address.
Check Availability Check Availability
Compare FiOS Internet and High Speed Internet
Verizon Wi-Fi
Phone
FiOS Digital Voice
Brilliantly clear home phone with over 20 calling features at no charge.
Standard Plans
Home phone service that's simple, reliable, and always hassle-free.
Find out which Verizon phone services are available at your address.
Check Availability Check Availability
Looking for Wireless?
Shop
Shop for Services >
Compare and select great Verizon services - from individual TV, Internet and Phone plans to value-added bundles - in our shop
Get New Verizon Services
Shop All Services
Build Your Own Bundle
Upgrade Existing Services
Add/Change Services
Renew Your FiOS Bundle
Moving? Transfer Existing Service
Find out which Verizon services are available at your address.
Order Services Now Order Services Now
Looking for Games, Internet Security Products, or Expert Care?
Support
Support
Get support for your Verizon TV, Internet, Phone, and Wireless services.
Forums
Get help from your peers in the Forums.
- Talk to your peers now
Community
Get the latest Verizon Residential news, information, conversation, and ideas.
- Join the Discussion

Support

Search for Support

General Support

Email

Billing

Account Tools

Networking

Troubleshooting

Feedback| Email Print Bookmark

How can I connect an iPad, iPhone, or iPod Touch to my wireless home network?

Before you begin: You’ll need your network's SSID, encryption type (WPA2, WPA or WEP), and encryption key. You can find this information in one of three ways:

Review the sticker on the back of your router or gateway. The sticker displays the SSID and encryption key information. By default, some routers and gateways are configured as WPA. You may have to choose WEP if the device you wish to connect is not accepting WPA mode.
Use In-Home Agent to view your settings: You can access In-Home Agent on a computer that is already connected to Verizon Online. Within In-Home Agent, go to the Networking tab and select Retrieve SSID and WEP/WPA key.
Log in to your router or gateway from a computer already connected to your wireless network. The instructions you follow depend on the type of router or gateway you use to connect to Verizon High Speed Internet.

Need additional help?

Apple product support is outside the normal Verizon Support boundaries, but additional information is available through:

1)Verizon Premium Technical Support

2)Verizon Forums

3)The manufacturer of your game console

To connect an iPad, iPhone, or iPod Touch to your wireless home network:

Tap the Settings icon.

Tap Wi-Fi.

Confirm that Wi-Fi is set to On.
Choose your network from the list provided.

Enter your network's encryption key if you're prompted and tap Join.

Tap On to automatically join networks your iPhone, iPad, or iPod Touch has joined previously. If it detects a network it doesn't recognize, it will ask you before it automatically joins the network.