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High Speed Internet Solution Center

Step 1: Verifying your Internet connection
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Steps to create a Verizon One wired home network

Before you begin creating a home network, confirm that your Verizon One is functioning properly. The easiest way to do this is to verify you are connected to the Internet.
  1. Touch the LCD screen to ensure the home page is displayed.


  2. Look in the top left corner of the screen. If the weather icon and current temperature are displayed, you are connected to the Internet.


  3. Figure depicting Home screen



Continue with Step 2


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Step 1: Verifying your Internet connection]]>