Support

Overview Internet TV Phone Wireless

Search for Support in Select Internet TV Phone Wireless All Search Popular Searches: 7500 Gateway , actiontec

General Support Email Billing Account Tools Networking Setup Troubleshooting User Guides Troubleshooting

Feedback| Email Print Bookmark How can I reset my Westell VersaLink 7500 gateway to its factory settings? You may be instructed by a Verizon technical support person to reset your gateway in order to clear any existing properties. You may also have to reset your gateway to the factory defaults if you have forgotten your gateway user name or password. Note: Resetting your router to the factory defaults not only changes your router user name and password to the factory default values, but it also deletes all your home network settings. This includes the SSID and network encryption key. After you reset your router to the factory defaults, your home network won't be accessible until you reconfigure your router and all your network devices to use the same SSID and encryption key. To reset your VersaLink 7500 gateway to the factory settings: Hold the reset button on the back panel of the VersaLink 7500 gateway for 30 seconds. All your settings will be lost including WEP encryption information and any SSID information you have entered. The gateway user name and password will revert to the default of Admin as the user name and Password as the password. Your VersaLink 7500 gateway is now using the default settings for the network configuration. This includes the default SSID and  WEP encryption key. You must re-configure your VersaLink gateway to match your previous settings that were assigned to all other devices on your wireless network. Otherwise, no other network devices will be recognized. High Speed Internet Contact Us

Edit My Preferences Internet: High Speed Internet TV: FiOS TV Recently Viewed Forums - New! Exchange experiences, tips, information and techniques related to Verizon products and services. Ask Verizon Your automated customer service agent Ask Now Repair Status To view, update or cancel your repair request enter your phone or data line number. Phone Number Check with user name User Name @verizon.net Check with phone number Order Status View order progress, connection date and more Check Order Status My Account Update my account settings Check email Personal Webspace Broadband Essentials & Extras Verizon Surround Site Builder System Tools Verizon Online Password Reset High Speed Internet Speed Test High Speed Internet Speed Optimizer Service Checkup Announcements Get in Touch Contact Us by email, live chat or phone Locate a Verizon Store in your area