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High Speed Internet Solution Center

VersaLink 7500 Power light is red The Power light may be red for a few seconds while it runs a power-on self testing routine.
  1. If the Power light remains solid red, there is a device malfunction. Shut off the gateway once again and then restart it.


  2. If the Power light is now solid green but you still can't access the Internet, continue with Troubleshooting Step 5.


  3. If the Power light is still off, please contact Verizon High Speed Internet Support Center.


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