Support

Overview Internet TV Phone Wireless

Search for Support in Select Internet TV Phone Wireless All Search Popular Searches: 7500 Gateway , actiontec

General Support Email Billing Account Tools Networking Setup Troubleshooting User Guides Troubleshooting

Feedback| Email Print Bookmark Using the ping command in Windows XP or 2000 to verify the connection between your computer and router Click Start in the bottom Taskbar. Click Run. [Show Me] Enter cmd in the Run window.  [Show Me] If "Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)" displays, the connection is good and the signal successfully reached the router or gateway. If "Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)" displays, the connection is faulty and none of the signals did reached the router or gateway. A "Destination host unreachable" or "Request timed out" error message also indicates the connection is faulty and the signal did not reach the router or gateway. Check the physical connection between your computer and the router or gateway. Check your router settings. Contact your computer manufacturer for assistance. You may have to uninstall and then re-install the drivers for your Network Interface Card because they are corrupt, or you may have have a defective or damaged interface card. High Speed Internet Contact Us

Edit My Preferences Internet: High Speed Internet TV: FiOS TV Recently Viewed Forums - New! Exchange experiences, tips, information and techniques related to Verizon products and services. Ask Verizon Your automated customer service agent Ask Now Repair Status To view, update or cancel your repair request enter your phone or data line number. Phone Number Check with user name User Name @verizon.net Check with phone number Order Status View order progress, connection date and more Check Order Status System News Announcements System Status System Tools Verizon Online Password Reset High Speed Internet Speed Test High Speed Internet Speed Optimizer PC Checkup My Account Update my account settings Check email Personal Webspace Broadband Essentials & Extras Verizon Surround Site Builder Get in Touch Contact Us by email, live chat or phone Locate a Verizon Store in your area