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Feedback| Email Print Bookmark Using the ping command in Windows XP or 2000 to verify your Internet connection Click Start in the bottom Taskbar. Click Run. [Show Me] Enter cmd in the Run window. [Show Me] Enter ping verizon.net and press Enter. If "Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)" displays, the connection is good and the signal successfully reached the Internet server. If "Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)" displays, the connection is faulty and none of the signals did reached the Internet server. A "Destination host unreachable" or "Request timed out" error message also indicates the connection is faulty and the signal did not reach the Internet server. Check the physical connection between your computer and the router or gateway. Check the physical connection between your High Speed Internet cable and your router or gateway. Check the physical connection between the High Speed Internet cable and the wall connector. Check your router settings. Contact your computer manufacturer for assistance. You may have to uninstall and then re-install the drivers for your Network Interface Card because they are corrupt, or you may have have a defective or damaged interface card. High Speed Internet Contact Us

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