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High Speed Internet Solution Center

How do I change my Westell 6100 modem password? If you have a Westell 6100 modem and have recently changed your Verizon Online password, you need to follow these instructions.
  1. Open a Web browser and type http://192.168.1.1 in the address bar. The Enter Network Password screen appears.
  2. In the User Name field, type your Verizon Online user name.
  3. In the Password field, enter your previous Verizon Online password, and then click OK. The Westell Advanced Home screen appears.

    Note: If the Westell Advanced Home screen does not appear, try again using the Westell 6100 default user name and password settings:
    • Default user name: admin
    • Default password: password

  4. In the Connection Overview area, click edit. The Edit VOL Connection screen appears.
  5. In the Account Password field, type your new Verizon Online password.
  6. Click Save.
  7. A confirmation box appears to make sure you really want to save your new password. Click OK.


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