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Feedback| Email Print Bookmark Internet Connections and Troubleshooting The links below provide information on diagnosing and solving connection issues. This includes troubleshooting tips for solving Internet problems like the inability to access the Internet or a slow Internet connection. Connectivity also includes the needed information to re-install your DSL hardware or the steps to add a computer to your home network. Note: It is assumed that you have installed your modem and have a Verizon Online account. If you have not installed your modem, please insert the installation CD provided by Verizon Online into your CD drive and follow the installation directions provided. Troubleshooting your connection My Internet connection seems slow I can't connect to the Internet I periodically lose my Internet connection I hear hissing or noise when I connect to the Internet Re-installing Verizon High Speed Internet How do I re-install Verizon High Speed Internet if I move my computer to another room? How do I install Verizon High Speed Internet on my new computer? Can I transfer my Verizon High Speed Internet service if I move? Connecting additional computers to a home network How do I connect additional computers to my wireless home network? See Also: Unexpected browser and computer behaviors Web Browser error messages Westell VersaLink gateway troubleshooting Linksys router troubleshooting Actionteec GT704WG gateway troubleshooting High Speed Internet Contact Us

Edit My Preferences Internet: High Speed Internet TV: FiOS TV Recently Viewed Forums - New! Exchange experiences, tips, information and techniques related to Verizon products and services. Ask Verizon Your automated customer service agent Ask Now Repair Status To view, update or cancel your repair request enter your phone or data line number. Phone Number Check with user name User Name @verizon.net Check with phone number Order Status View order progress, connection date and more Check Order Status Get in Touch Contact Us by email, live chat or phone Locate a Verizon Store in your area