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Residential Phone Services Solution Center

Disconnecting or Canceling Your Verizon Service Please call Verizon at 1-800-VERIZON (1-800-837-4966) if you would like to disconnect your Verizon telephone service.

  • You must make your cancellation request by telephone


  • Your call may be transferred to ensure that you reach the correct representative


  • Cancellation service for your phone is available Monday through Friday, 8 am to 6 pm local time.


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