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Residential Phone Services Solution Center

Busy Redial
If the number you are calling is busy, Busy Redial will redial the last local telephone number you called for up to 30 minutes. If the number is not available after 30 minutes, the redialing is cancelled. You can cancel the redial with a code if you do not want to wait for the number to become available.

Depending on your calling area, Busy Redial is activated when you dial a code or, with Enhanced Busy Redial, after you respond to a vocal prompt asking if you want to use Busy Redial to reach the busy number.

You can use Busy Redial to call back more than one busy number at a time. Also, you can make other calls while Busy Redial is active. When your line, and the one you are trying to reach, are both available, your phone will signal you with a special ring.

Normal local or toll charges apply to calls connected using Busy Redial.

All calling features are subject to availability and compatibility restrictions.
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