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Residential Phone Services Solution Center

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Calling Features
Home Voice Mail
Home Voice Mail answers your phone calls while you are away, on the Internet, sending a fax, or taking another call. You can retrieve your voice messages at anytime, from any Touch tone phone, whether from your home or a remote location, without the need of additional equipment.
  • Your mailbox can answer calls simultaneously


  • You will hear an interrupted dial tone when there are new messages in your mailbox


  • You can record a personalized greeting or use the automatic default system greeting at any time


  • You can add optional features (depending on your area) such as Paging Notification, Special Delivery, Personal Receptionist, Wireless Notification, and Individual Mailboxes


Verizon offers different types of Home Voice Mail service, depending on your area.

All calling features are subject to availability and compatibility restrictions.

Product Instructions

You can download a copy of your Home Voice Mail Product Guide online

Instructions for FiOS Digital Voice Calling Features

Home Voice Mail Access Number for Copper Wire Phones

You can retrieve your Home Voice Mail Access Number online.

FiOS Digital Voice Mail Access Number

The FiOS Digital Voice - Voice Mail Access Number is 1-888-2FIOSVM (1-888-234-6786). All customers of FiOS Digital Voice can use this same Access Number.

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