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Managing Your Home Voice Mail Messages Deleted Messages You cannot retrieve a deleted Voice Mail message. Once a Voice Mail has been erased, the message is permanently deleted from the Voice Mail network. Archiving a Voice Mail Message You can have a permanent copy of your Voice Mail messages made by CBW Productions, Inc. CBW charges a fee for this service.

To use this service, register at CBW Productions, Inc., then select the format you want to use for your message archive.

In order to have a copy of your message(s) made, you will be asked to provide CBW Productions, Inc. with your phone number and Voice Mail password so they can access your mailbox. The message(s) you wish to have copied MUST still be present in your Voice Mailbox. If a message has been deleted, it cannot be retrieved or copied. Your Voice Mail messages cannot be enhanced; therefore, any copies will be exactly what you hear in your mailbox; if the message that was left for you is garbled, the copy of the message will be garbled as well. This archival service is not available for SMS (text) messages. CBW also provides Notary services for Voice Mail messages that are being archived.

Note This is not a Verizon service.

See also:Related Home Voice Mail topics