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Determine If Your Phone or Jack is Broken If you have Inside Wire Maintenance, costs for repairing your inside wiring may be covered by your plan. Additional troubleshooting for phone equipment problems The problem might not be with something you consider part of your phone system. For example, static on the line can be caused by cordless telephones with weak batteries. Or, your burglar alarm could be the reason your phone is dead. The simple step of disconnecting the alarm for a few seconds is often all that is needed to restore the dial tone. Faulty phone equipment If you find the trouble to be one of your phone sets and you subscribe to a Verizon maintenance plans, Verizon will provide assistance at no additional charge.

Call the contact number that came with your subscription or contact Verizon.

If you do not subscribe to one of these maintenance plans, then you will have to have the set repaired or replaced at your own cost. Verizon does not maintain telephone equipment. Faulty phone equipment If your phone equipment is broken you will need to have the set repaired or replaced. Verizon does not maintain telephone equipment.

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