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Noise On the Phone Line If you are experiencing static, noise, or hearing others on the line, you can check several things yourself before entering a repair request. By taking the extra step and following the information below you could avoid possible service charges. If you are experiencing noise problems: Static can be generated by cordless telephone sets, answering machines, and modems. Try unplugging the equipment from both the jack and the electric outlet and plug in a standard telephone set to see if the problem is resolved. Cross talk If you are hearing other conversations as interference on your phone calls, contact Verizon. If the problem persists, begin troubleshooting your phone equipment Is the problem on all your telephone sets?

• Yes - Your next step is to determine if the problem is with inside or outside wiring.



• No - You most likely have faulty phone equipment that you will have to replace.

  You can use the Verizon Troubleshooter to diagnose your telephone's problem and request a repair if an issue is detected. Watch the online Verizon Troubleshooter tour

See also:Related Phone Troubleshooting topics