Español
Need Help? Search

Support

Best in Class - The Customer Respect GroupThe Year's Ten Best Web Support Sites
in
Search
Popular Searches: bill, Call Forwarding

Residential Phone Services Solution Center

How to Register to Use My Verizon You can manage your Verizon accounts online at My Verizon after you register your account at the My Verizon Registration page.

To register, you will need:

  • Your billing telephone number


  • The Temporary PIN that was provided by Verizon on your first phone bill
    If you do not have the Temporary PIN, you will be instructed about how to get one.

You will be asked to complete "My Profile," where you will select your

  • Primary UserID

  • Provide and confirm a password

  • Select a secret question and answer

  • Provide an email address

  • Agree to terms and conditions

After you register, you will receive two emails from Verizon. One email will welcome you to verizon.com and tell you the benefits of registration, and provide you with a reminder of your Primary UserID. The second email list the steps you can take to validate your email address.

After you complete the registration process, you can sign in to My Verizon where you can:

  • Check your current balance and payment history

  • Make payment arrangements

  • Review your current Verizon accounts

  • View and pay your bill

  • Add additional products and services

  • Add an additional phone line

  • Request repair service

  • Manage users with access to your online account

Forgotten password or Primary UserID

You will need your secret question and answer and your billing telephone number to retrieve either your password or Primary UserID. If you forget both your password and Primary UserID, you will need your email address also.


See also:Registering to Use Verizon Online Services

My Preferences

Internet: High Speed Internet

Ask Verizon

Repair Status

To view, update or cancel your repair request enter your phone or data line number.

red arrowCheck with user name

Check Status

Order Status

View order progress, connection date and more

red arrow Check Order Status

Get in Touch

About Us | Contact Us |  | Careers | Verizon Thinkfinity | Site Map | Privacy Policy | Terms and Conditions | Site Feedback
© 2010 Verizon
TRUSTe Certified Privacy Better Business Bureau: Accredited Business