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    • Use Verizon Internet Security Suite (VISS) to protect your computer April 2012: Verizon will begin notifying active Internet customers who have Verizon Servicepoint software on their PCs to upgrade to the new and enhanced Verizon Message Center software. This upgrade will enable Verizon to provide important VISS related software updates and service alerts to Verizon Internet customers.

    Installing and Activating VISS
     

    Before you install:

    Purchase a VISS Plan


    Install VISS:

     

     

    Download VISS

     

    VISS Installation Guide (PDF):

    Mac | Windows

    Activate VISS:

    General activation information

    Upgrade VISS:

    Mac  | Windows
    		 
    Troubleshooting
     

    I can't activate VISS

     

    VISS McAfee Product Support Web site

     

    McAfee Virtual Technician Tool

     

    Upgrade to VISS Powered by McAfee

    On December 15, 2010, Verizon Online will only support VISS Powered by McAfee. 

    Learn more: Windows or Mac
    Using VISS
     

    General VISS Information

    VISS Features: For PCs | For Macs

    System requirements

    Macintosh compatibility

    Existing security products  

    Billing for VISS

     

    Using VISS Features

    Firewall: Windows | Mac

    Identity Protection

    PC Optimization Tools
    Anti-Spyware

    Site Advisor Installation Guide (PDF):

    Mac | Windows 

    		 
    Family Protection - Parental Controls
     

     

    Features: Mac | Windows

    User Guide (PDF):  Mac | Windows

    Installation Guide (PDF): Mac | Windows

    Upgrade Guide (PDF): Windows

    Anti-Virus
     

     

    Configure Anti-Virus: Windows | Mac

    Scan email/attachments: Windows | Mac

    Conduct manual scans: Windows | Mac

    Set up scheduled scans: Windows | Mac
    Update Virus Definitions: Windows | Mac

     

     
     
     


    Privacy SettingsAccept CookiesAccept Cookies Figure depicting Verizon Internet Security SuiteImage of VISS product archpdf pdf VISS Installation Guide Mac Mac Mac Mac Mac Mac Mac Mac Mac VISS Installation Guide Mac Mac Mac Mac Mac Windows Windows Windows VISS Installation Guide Windows Windows Windows Windows Windows Windows Windows Windows Windows Family Protecdtion User Guide, Mac Windows Windows Windows Mac Family Protection User Guide Windows Windows Windows Verizon Internet Security Suite Installation Guide 20110210VerizonFamilyProtectionInstallationGuide_consumer.pdf 20110210VerizonFamilyProtectionUpgradeGuide_consumer.pdf 20110210VerizonInternetSecuritySuiteUpgradeGuide_consumer.pdf 20110210VerizonSecurityScanInstallationGuide_consumer.pdf 20110210VerizonSiteAdvisorInstallationGuide_consumer.pdf Mac Mac Mac Mac SolutionDesc1=45464,46774,46701,46703,16616,45415,15370,16640,15356,16637,15370,45376,15362,43252,43251,16645,16644,45383,45377,16650,45378,16651,45379,16652,45381,15374,45382,16643;;SolutionDesc2=16638;PageTitle=45437
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    Make sure your equipment is plugged in and that the power is working in the rest of your house